As we understand that everyone is receiving Covid-19 emails at this point in time, we thought we would post on our website for those who would like to know or need to know what That Metal Company is planning over the foreseeable future.
Fortunately as a small rural based company our warehouse is located within the same postcode of our homes. However as working parents of school-age children we are choosing to operate from home offices.
What this means for you our clients, project partners and specifiers is apart from a few small allowances we are able to carry on business as usual for as long as possible. We are being guided by State and Federal Government guidelines to ensure the health and wellbeing of our staff members and local community.
Therefore at this point in time, and until changes restrict, we are implementing the following practices:
- Enquiries & Quoting: Phone and email product enquiries will be handled as per normal.
- Samples: We have established a sample library at our home offices therefore we can fulfil sample requests for as long as Australia Post allows.
- Shipments: As we understand and at the time of writing there are no restrictions on joinery works continuing and we have stock available in our warehouse which we can access to organise delivery.
Our thoughts are with all during this unprecedented time and we are ready to work with you in any way we can to bring us all through this.
We will be using this time to continue to update our social media and galleries and we look forward to seeing what inspiration is gained during this quieter time for future works!
Ali & Toni